Sharon Gai
Former Head of Global Key Accounts at Alibaba & Author
Sharon Gai
Former Head of Global Key Accounts at Alibaba & Author
Biography
Sharon Gai is the author of the successful book Ecommerce Reimagined, and advises organizations on innovation practices, helping them become Culture Fluid.
Sharon Gai is an international female keynote speaker on ecommerce, digital transformation and AI. She is the former Head of Global Key Accounts at Alibaba and General Manager at a billion dollar ecommerce unicorn. In her tenure, she has advised brands and heads of state in crafting their digital strategy with programmatic marketing and AI. She has been the keynote speaker at TEDx, Singularity University, UBS, Nestle, Deloitte, and many other organizations. She has appeared on Bloomberg, Reuters, ABC, CCTV, CBC, Techcrunch, Retail Asia, and The Next Web. She is the author of the book, Ecommerce Reimagined: what we can learn in retail and ecommerce from China. Sharon is also a Global Shaper in the World Economic Forum. Sharon has an Honors Bachelor’s degree in International Development from McGill and a Masters in Information Management from Columbia University.
Her methodology called Culture Fluid has won audiences of various ages and backgrounds. She brings a fresh voice to the speaking world as someone who is able to bridge different cultures, age groups and corporate cultures.
She currently resides in Silicon Valley, California.
Speaker Videos
ASBN Interview Sharon Gai
Alipay and Black Mirror
Sharon Gai Speaker Reel
Culture Fluid TEDx Talk
Techsylvania | Sharon Gai
AI and Commerce | Sharon Gai
G51 Mexico | Sharon Gai
Sharon Gai on The 100 Trillion Dollar Economy
Speech Topics
Unlocking Competitive Advantage with Generative AI
With two ongoing wars, collapse of big companies, and inflation, the economy today is going through a turbulent time. How do you survive? How can you have a turnaround as a business? Companies no longer have the luxury to spend money on low return projects. In this keynote, Sharon will teach businesses how to do more with less. We'll dive deep into the transformative effects of AI on business and explore the tremendous opportunities and challenges it presents. You'll discover how businesses of all sizes can leverage AI to gain a competitive edge, streamline processes, automate tasks, and make data-driven decisions that drive growth and profitability. Those who listen to this keynote will come out ahead.
Session takeaways:
- Understand the difference between hype and reality when it comes to AI and its potential for business.
- Learn about practical and impactful use cases of AI in various industries and business functions.
- Gain insights into how AI is being used to streamline processes, optimize operations, and drive revenue growth.
- Discover the key challenges of AI adoption in business and how to overcome them, such as data quality, privacy concerns, and organizational change management
- Learn about the skills and competencies needed to succeed in the age of AI, and how to cultivate them in yourself and your team.
How AI Will Disrupt Ecommerce & Retail
The rapid growth of e-commerce, fueled by advancements in artificial intelligence (AI), is transforming the retail landscape, impacting various aspects of the industry. AI is revolutionizing personalization and customer experience through tailored product recommendations and improved customer service. It streamlines inventory management and optimizes supply chain processes while enhancing cybersecurity and fraud prevention. Additionally, AI plays a crucial role in payment processing, pricing strategies, visual search, social media marketing, sentiment analysis, content generation, and the integration of virtual and augmented reality technologies. By understanding these AI-driven developments, senior executives in large retail and e-commerce businesses can prepare their organizations to thrive and remain competitive in an increasingly AI-driven retail landscape.
Session Takeaways:
- Trends in AI that will improving customer experience and foster loyalty
- AI-driven tools, leading to cost savings and increased efficiency
- Frameworks to think about other technologies that disrupt the retail industry
- Clarity and direction on immersive and interactive shopping experiences, setting businesses apart from competitors
AI in State & Local Government: Pioneering Efficiency, Compassion & Progress
The fusion of Artificial Intelligence (AI) into state and local governance is not just about automation or efficiency—it's about transforming the very fabric of governance, making it more responsive, fair, and innovative. In this session, Sharon will delve deep into the transformative potential of AI, from personalized public services to data-driven decision-making. She will introduce the major AI innovations that are being used today and take attendees on a tour of how different governments around the world are implementing these solutions to better the lives of their citizens. Starting from the bustling streets of Hangzhou, where computer vision has become a pivotal tool to combat crime, to the high-tech healthcare facilities of Tokyo, which use AI to offer impeccable care to its silver-aged citizens, and finally to the classrooms of New York, rejuvenated by Khan Academy’s Khanmigo bot, the journey showcases the myriad ways AI is redefining education. Through this session, governance leaders will be equipped with actionable insights, aiding them in harnessing the full potential of AI for the betterment of their communities.
Session Takeaways:
- How companies like OpenAI, Microsoft, and Nvidia can shape our lives in the next decade
- Understand the difference between hype and reality when it comes to AI and its potential for business
- How image recognition, NLP and chatbots are being used by governmental bodies to better public safety, healthcare and education
- Gain insights into how collaborative efforts between tech companies, governments, and the public can co-create an AI-driven future that resonates with community values.
- A new mindset to adopt to navigate new technologies that impact our economy
China’s Rise in AI: From the World’s Factory to the World’s AI Lab
After nearly four decades as the “factory of the world,” China today is stepping into a new role in the global economy: as a hub for innovative applications of artificial intelligence. $15.7 trillion in global wealth AI is expected to generate by 2030, a full $7 trillion will occur in China alone. From the rise of Tik Tok, Shein, to now Temu, China has pivoted from exporting physical products to software and it is doing it well. With the initial launch of the Ernie bot from Baidu, a rival product to ChatGPT, China has set its sight in becoming the AI lab of the world.
Why was the country able to develop so quickly? What principles can we borrow from innovations in the east to apply to the west? And more importantly, how should a company prepare for and navigate this new world? As someone who is able to understand both eastern and western perspectives, Sharon Gai, has worked at the top companies of US and China. Her keynote shows culture fluid perspectives and case studies in innovation from both regions and strategies for organizations to adopt to navigate this new AI world.
Session Takeaways:
- The key macro-trends that are disrupting our world today
- Five key strategies today’s most successful players are adopting to prepare for tomorrow
- Examine key factors driving China's growth, such as domestic consumption, infrastructure development, and technological advancements
- Explore China's role in the global trade landscape and its impact on international supply chains
- Discover emerging sectors and industries in China that offer lucrative business opportunities for international companies
- Gain insights into strategies for managing risks and establishing successful long-term partnerships in the Chinese market
Ecommerce Reimagined: How Leading Ecommerce Companies Use AI to Win Ecommerce & Retail
AI is revolutionizing personalization and customer experience through tailored product recommendations and improved customer service. Chinese ecommerce companies, earlier adopters of this AI technology are ahead of the game. Temu has obtained half of Amazon’s user base within a year of launching. And now Tik Tok Shop is transforming shopping via livestreaming. How can Amazon sellers take advantage of this disruption? Learn from Sharon’s decade long experience working within the Chinese ecommerce system, where she’ll divulge three strategies that can boost sales for Amazon sellers in today’s highly competitive ecommerce climate.
Session takeaways:
- A deep understanding of the innovations coming out of Chinese technology companies and the impact they are having on the global market
- How to leverage livestreaming as a low cost and effective way to reach a new customer segment
- How to use community-based selling to grow a community of brand advocates
- How to work with companies such as accelerators to expand to international markets
How to Do More with Less Using Generative AI
With two ongoing wars, collapse of big companies, and inflation, the economy today is going through a turbulent time. How do you survive? How can you have a turnaround?
Companies no longer have the luxury in spending money on low return projects. In this keynote, Sharon will teach businesses how to do more with less. In this keynote, we'll dive deep into the transformative effects of AI on business and explore the tremendous opportunities and challenges it presents. You'll discover how businesses of all sizes can leverage AI to gain a competitive edge, streamline processes, automate tasks, and make data-driven decisions that drive growth and profitability. Those who listen to this keynote will come out ahead.
Session takeaways:
- Learn about practical and impactful use cases of AI in various industries and business functions.
- Gain insights into how AI is being used to streamline processes, optimize operations, and drive revenue growth.
- Discover the key challenges of AI adoption in business and how to overcome them, such as data quality, privacy concerns, and organizational change management
- Learn about the skills and competencies needed to succeed in the age of AI, and how to cultivate them in yourself and your team.
Future-Proof Marketing: Why Creativity Reigns in an AI-Human Hybrid Future
AI has already made significant strides in marketing. From predictive analytics to personalized content, AI is reshaping how we connect with our audiences. It’s here to help businesses earn attention in a world where time is precious, and creativity is power. How can marketers adapt to this new age? What skills do they need to thrive? And what is an AI-human hybrid future? Join Sharon as she takes the audience on a journey around the world of how AI is used in various retail companies as they learn to do more with less. She paints a realistic picture of what will become an AI-human hybrid future for marketers and why creativity will be the most important skill you will depend on in the future. You will leave keynote with a new mindset, insights and perspectives that will enable you to navigate the complex landscape of AI, make informed decisions, and position your organization for success in the future.
Keynote Takeaways:
- Personalization strategies that will increase engagement and conversion rates for retailers
- Tools of personalization within the retailtech stack
- A clearer picture on the future of retail in the next 5 years
- What is a culture fluid mindset in an AI-human hybrid future
- How our understanding of creativity will change in an AI-human hybrid future
The Red Pill or Blue Pill: Navigating the Dichotomy in AI
AI is no longer a futuristic concept reserved for science fiction movies. It's already here, and it's rapidly changing the way businesses operate, compete, and grow. From machine learning to natural language processing, AI is revolutionizing the way we work, transforming the very fabric of industries across the globe. In this keynote, we'll dive deep into the transformative effects of AI on business and explore the tremendous opportunities and challenges it presents. We will discover how businesses of all sizes can leverage AI to gain a competitive edge, streamline processes, automate tasks, and make data-driven decisions that drive growth and profitability. We will also unravel the intricate web of anxiety, social isolation, and job displacement that may arise from these technological advancements. You will leave this keynote with a new mindset, with insights and perspectives that will enable you to navigate the complex landscape of AI, make informed decisions, and position your organization for success in the future. Now the question is, will you take the red pill or blue pill?
In this keynote, you will learn:
- How companies like OpenAI, Microsoft, and Nvidia can shape our lives in the next decade
- Understand the difference between hype and reality when it comes to AI and its potential for business.
- AI’s impact on local communities and how to use it to develop local economies
- Learn about the skills and competencies needed to succeed in the age of AI, and how to cultivate them in yourself and your team
- Examine the potential negative consequences of AI on mental health, including increased anxiety, social isolation, and job displacement
- A new mindset to adopt to navigate new technologies that impact our economy